Terms and Conditions

Terms and Conditions

Disclaimer:

The information provided on this website, Innovative Crystal Healing, is intended for general information, as well as, recreational and educational purposes. Our products are wellness products and are not intended to cure any disease or condition. Crystal healing, energy healing, and intuitive consultations are not acknowledged as medical treatments. The material and information contained on this website, Innovative Crystal Healing, is for general info purposes only. You should not rely upon the information on the website as a basis for making any health decision. If you or your client experience specific symptoms or health issues, please seek advice from your primary personal physician.  Innovative Crystal Healing also is not responsible for any computer failures, interruptions, deletions, defects, viruses, communication line failures or damage to your computer system or network because of entering our website

We are grateful that you are considering buying from us. But we do need to ensure you understand our Terms & Conditions of trade. If you have questions, please let us know at the time of ordering in “Additional Notes” or before items are processed and shipped.

This page informs you of the terms and conditions on which we supply any of the products listed on our website (our site). Please read these terms and conditions carefully before ordering any products from our site. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions. 

We have the right to revise and amend these terms and conditions from time to time.

Payment Terms & Options

All orders are on a proforma term, requiring full payment prior to dispatch from our warehouse. We do not offer accounts as per our Terms and Conditions.

We accept the following payment options: PayPal & AfterPay, ZipPay.

Shipping and Dispatch

We do our best to process and dispatch your order within 48 hours of receiving it. Your shipping options and the total amount for shipping and handling will be advised before shipping. Most orders are shipped via our selected courier (TNT) with Delivery Confirmation and Tracking. Australia Post is used if the cost is more economical than TNT. At the moment, we are charging a flat rate of AUS $16 for any order.

All internet orders that exceed $50 anywhere in Australia attract no freight charges.

This offer applies only to Australian customers.

International Orders

All International Shipments are shipped via UPS / FedEx or similar, with estimated delivery times between 4-5 days. We will email you a shipping quote for your approval prior to processing your order. Shipping options and cost estimates will be advised before shipping. The customer is responsible for all customs, duties, and taxes, if any, related to their order.

Return/Refund/Claims Policy

Please take care selecting your order as we do not offer a refund or exchange if you changed your mind or if that has been damaged by misuse.

We take extreme care in packing your order, if damage should occur in transit, please notify Innovative Crystal Healing at 0408 542 815 within 3 days of receiving your goods, or Email [email protected] with photos of the damage.

All returns and exchanges must be accompanied by the original sales receipt and must be returned to us packaged to avoid further damage.

Please note that any item returned to us must have a Return Authorisation (RA) Number that we will supply. All refunds will be processed once the item/s has been received by Innovative Crystal Healing. Your refund payment will be paid in the same manner as your original payment

Pricing

All products are at Recommended Retail Price and quoted in Australian Dollars (AUD / AU$) and inclusive of 10% GST. International orders will not be charged GST in accordance with our Terms and Conditions.

If you are a business owner with an ABN, please contact us to discuss wholesale prices or distributor’s pricing. Please note there are no wholesale prices on crystals available. All prices may be subject to change without notice.

General

We reserve the right to cancel any order. If we cancel your order for any reason, you will receive a full refund. All orders must be prepaid, including prepayment of shipping before they are dispatched. If an item you order is sold out, we will contact you before shipping to advise that it is out of stock.

Copyright

This website and all its contents are the property of Innovative Crystal Healing and are subject to copyright. Documents must not be reproduced without written permission from the owners of Innovative Crystal Healing.

Disclaimer

On entering the Innovative Crystal Healing website, you do so at your own risk. You acknowledge that Innovative Crystal Healing is not responsible for any computer failures, interruptions, deletions, defects, viruses, communication line failures or damage to your computer system or network because of entering our website.

No liability is taken by Innovative Crystal Healing, owners or affiliates for any claims arising out of the misuse or otherwise of our products or services.

Innovative Crystal Healing (ICH) uses the term “crystals” to cover geological terms of crystals, rocks, minerals, and fossils, in whatever form (polished, natural, shaped, etc).

Crystal healing therapy should be used with the understanding that it is part of a holistic treatment plan alongside medical support and your own power to change your life for the better.

The information provided on this website is intended for general information, as well as, recreational and educational purposes. There are many practitioners that use crystals for a wide variety of purposes.

This site supplies crystal healing products and uses information developed and gathered for crystal users and practitioners. 

While the use of crystals for most purposes is safe, the authors, publishers and compilers of this information do not claim to diagnose, cure, prevent, mitigate, prescribe, recommend or assume that they can prescribe a treatment. In no way should this information be considered a substitute for professional healthcare advice from a professionally qualified practitioner of your choice.

Our products are wellness products and are not intended to treat or cure any disease or condition. Crystal healing, energy healing, and intuitive consultations are not acknowledged as medical treatments. Nor can we claim to cure nor be considered a medical device. If you or your client experience specific symptoms or health issues, please seek advice from your primary personal physician.

Crystal healing and therapy should be used with the understanding that it is part of a holistic treatment plan alongside medical support and your own power to change your life for the better.

Termination

Innovative Crystal Healing reserves the right to terminate your account without notice if we consider it appropriate at the time.

 End of Terms and Conditions

The information provided on this website is intended for general information, as well as, recreational and educational purposes.
Our products are wellness products and are not intended to cure any disease or condition. Crystal healing, energy healing, and intuitive consultations are not acknowledged as medical treatments.
The material and information contained on this website are for general info purposes only.

You should not rely upon the information on the website as a basis for making any health decision.
If you or your client experience specific symptoms or health issues, please seek advice from your primary personal physician.
Innovative Crystal Healing also is not responsible for any computer failures, interruptions, deletions, defects, viruses, communication line failures or damage to your computer system or network because of entering our website.